Shipping policy

Shipping Coverage

With the help of our trusted courier partners, elekoprime.com delivers to almost every address across the United States. We currently do not offer international shipping.

Shipping Costs

Free shipping on all orders above $50.

For orders below $50, a shipping fee of $7.99 will be charged.

Cash on Delivery (COD) is available for orders above $75 only.

A $7.99 COD handling fee applies to all COD orders.

There are no hidden charges — all fees are shown clearly at checkout.

Order Processing Time

Orders placed before 12:00 PM (Monday–Saturday) are processed within 0–1 working day.

Orders placed after 12:00 PM, on Sundays, or on public holidays are processed on the next working day.

Shipping Time

Once dispatched, orders are usually delivered within 5–7 working days (Monday–Saturday) depending on your delivery location. Delivery timelines may vary slightly due to courier logistics or unforeseen delays.

Tracking Your Order

You will receive a tracking number via email and/or WhatsApp once your order is shipped.

You can track your shipment directly through our courier partner's tracking portal.

For any tracking assistance, feel free to contact our support team.

Order Modifications and Cancellations

If you've entered an incorrect address or need to modify/cancel your order, please contact us immediately after placing the order.

Once the order has been shipped, modifications or cancellations are no longer possible.

Orders placed over weekends or holidays will be processed on the next working day.

📧 Email: elekoprime@gmail.com

💬 WhatsApp Chat: +91 8195893292

Policy Updates

We may periodically revise this Shipping Policy. Please check this page on www.elekoprime.com for the latest version.

Note

We depend on third-party courier service providers for deliveries. While we make every effort to ensure timely delivery, unforeseen transit delays may occur. Your patience and understanding are greatly appreciated.