Privacy policy

Effective Date: 10-03-2026

At elekoprime.com (Gurpreet Singh), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.elekoprime.com or interact with our services.

1. Information We Collect

Personal Information: Name, email address, phone number, and shipping/billing address.

Order Details: Products purchased, payment mode, and transaction history.

Technical Data: Browser type, IP address, device information, and cookies.

Communication Data: Messages or emails exchanged with our support team.

We do not collect or store your debit or credit card details. Payments are securely processed by trusted third-party payment gateways.

2. How We Use Your Information

We use your information to:

- Process and fulfill your orders

- Provide order updates and delivery notifications

- Respond to customer inquiries and support requests

- Improve website experience and product offerings

- Send marketing offers or updates (only if you opt in)

3. Cookies

We use cookies to enhance your shopping experience. Cookies help remember your preferences, track items in your cart, and analyze website traffic. You can disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

4. Data Security

We use industry-standard encryption, secure servers, and reasonable administrative safeguards to protect your information. Your data is retained only as long as necessary for legal, operational, or transactional purposes. We do not sell or rent your personal data to third parties.

5. Sharing of Information

We share information only with trusted service providers when required for:

- Courier and logistics partners for order delivery

- Payment gateways for secure transaction processing

- Customer support and service providers for handling inquiries

All service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Your Rights

You have the right to:

- Request access to, correction, or deletion of your personal data

- Opt out of marketing communications at any time

To exercise these rights, please contact us at elekoprime@gmail.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page. The effective date at the top indicates the most recent revision.